On 3 February 2020, the Bonfire terms and conditions were updated to include a decline transaction fee of $0.49. For cards activated after 3 February 2020, this fee will be charged for ‘card not present’ transactions that are declined due to insufficient funds, effective 8 May 2020. From 6 August 2020, this decline transaction fee will also apply to all cards activated before 3 February 2020. The fee will be deducted from the unused value on the card.

Contact Us

Contact Us

If you would like to speak to our helpful team call us on
0800 TO GIFT (0800 86 44 38, fees apply) or fill out the enquiry form to the right. For all corporate customers, please contact Jorge on 020 411 83923.

Card Works Limited
162 Grafton Rd
Grafton
Auckland 1140

Online Enquiries Form